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Technology Work Orders

If you are having difficulties with your computer, software, email, or other Technology problems, follow the information below to submit a work order for your Campus Technology Specialist. If this is the first time you are submitting a work order through the web site please follow the steps below.


To access the system, simply go to CCISD Portal

  • Click on “Technology Work Order”
  • Type in your username and password.
    • This will be the same as you use to login into your email without the
  • Click on the green “New Ticket” button located on the top right side of the page
  • Complete the subject line and then use the “Ticket Detail” box to describe the type of issue you are currently having
  • Use the “Select Category” dropdown menu to select the campus where the device is located
  • Enter the room number or location into the Room/Location box
  • Problem Type box you will select the type of issue using the drop down menu